.png)
Frequently Asked Questions
We're Here When You Need Us Most!
We understand that choosing the right roofing and exterior solutions can raise many questions. To help you make informed decisions, we’ve compiled answers to some of the most common questions we receive from homeowners and businesses. Whether you're curious about our services, materials, warranties, or the installation process, we’ve got you covered. Explore the sections below to find the answers you need!
If you don’t see your question listed, feel free to contact us directly—we’re always here to help.
The cost of a new roof depends on several factors, including the size of your home, the materials used, labor requirements, location, and the complexity of the installation.
The cost for a 2,000 sq. ft. roof with a 6/12 pitch or lower starts at $7,950. For steeper roofs, the price increases due to the added complexity and labor required. To get a clearer estimate, try our Roof Cost Calculator, which can help you gauge the potential cost based on your specific needs.
We also offer free, no-obligation quotes—feel free to reach out and we'll be happy to assist!
We have a 2-hour minimum for roof repairs, billed at $150 per hour. If the repair exceeds two hours, each additional hour is charged at $125. Additionally, a travel fee of $50 per hour applies outside of the Kelowna & West Kelowna area for expert call-outs to your location.
Before starting any project, your roofing contractor will conduct a comprehensive inspection of your entire roofing system. This includes assessing the roof deck, attic, flashing, chimney, soil stacks, and all other roof penetrations. Additionally, the contractor will check for any signs of storm damage or wear that could impact the integrity of your roof.
For homeowners seeking a standalone evaluation, we also offer detailed individual inspections starting at $175. Should you need to file a claim, we can handle the paperwork directly with your insurance company for an additional fee, ensuring a smooth and hassle-free process.
Yes, we provide detailed estimates that outline a precise scope of work, including a thorough description of all tasks to be completed. Our estimates also highlight any additional work that may require specialized subcontracting, ensuring complete transparency and no surprises.
If your gutters are in good condition and don’t require repairs or replacement, we can easily work around them during the roofing project.
We take great pride in our craftsmanship and back it with the trusted GAF Certified Warranty as a GAF-certified contractor. This warranty covers both materials and workmanship, ensuring any defects or issues are addressed by GAF, one of North America’s leading roofing manufacturers. Homeowners can choose from options like the GAF System Plus and Golden Pledge warranties, offering extended coverage—ranging from 10 years on workmanship to up to 50 years on material defects. Plus, if any leaks occur in your new roof, we cover the full cost of repairs, including any damage caused by the leak.
This depends on the size of the roof, weather conditions, and the complexity of the project. Most residential roofs can be completed in 1-4 days, however, larger or more complicated jobs may take longer.
Minor damage such as small leaks or missing shingles can often be repaired, but widespread damage or age-related deterioration may require a full replacement. Our expert team will thoroughly assess your roof's condition and offer tailored recommendations to ensure the best solution for your home.
To check for storm damage on your roof, look for missing or damaged shingles, dents or impact marks from hail, and granules in gutters. Inspect for leaks, water stains, or mold inside your home, and check gutters for dents or debris. Ensure flashing around chimneys, vents, and skylights is intact, and watch for fallen branches or debris on the roof. For a thorough assessment, consider having a professional inspect hard-to-reach areas.
Key indicators that it may be time for a roof replacement include water leaks, sagging or uneven areas, curled, cracked, or missing shingles, granule buildup in your gutters, or if your roof is over 20 years old. Regular inspections can help catch these issues before they become more serious.